Reviews for Personal Injury Lawyers in Michigan | Olsman MacKenzie Peacock
A personal injury can upend a person’s life in an instant. Whether the harm comes from a slip on an unsalted parking lot, a dog attack, a defective product, a pedestrian collision, or a dangerous condition at a business or rental property, the path to recovery, financial as well as physical, often runs through the legal system.
Olsman MacKenzie Peacock (OMP) has been representing injured Michigan residents across the full spectrum of personal injury law since 1969. This page gathers real reviews from clients who brought personal injury cases to OMP, along with context on what those reviews reveal about the firm, what Michigan personal injury law requires, and what we have recovered for injured individuals across a range of case types.
All personal injury cases at OMP are handled on a contingency fee basis. This means that there are no attorney fees unless a recovery is obtained on the client’s behalf.
Free Consultation: Call 1-800-366-8653No Fee Unless We Recover Compensation for You
What Do Clients Say About Olsman MacKenzie Peacock After a Personal Injury Case?
The following reviews were submitted by individuals who retained OMP to represent them in Michigan personal injury cases. They reflect firsthand accounts of working with the firm through investigation, negotiation, and, in some cases, trial.
Anonymous | Personal Injury Case | FindLaw 5-Star Review
“If you are seeking an attorney who is not only skilled but also genuinely invested in her clients’ success, Emily Peacock is an outstanding choice. Her blend of intellect, work ethic, and client-focused approach makes her a great choice in any personal injury matter.”
J.P. | Personal Injury Case | Google 5-Star Review
“Chrissy Hagen and her team is the BEST of the BEST. From the moment we first talked: she was compassionate and empathetic. Her knowledge and expertise eased the process following my son’s accident, communicating every step of the case. She spent endless hours talking to us, getting to know us, and shows that she truly cares about every aspect a person goes through in such difficult times. Navigating through auto insurance and continued medical care is hard. The support she provided was relentless and heart felt. Her competence and awareness is incredible. I can’t thank Chrissy and her team enough for getting the best outcome for us. HIGHLY recommended.”
L.I. | Personal Injury Case | Google 5-Star Review
“Emily Peacock was wonderful to work with and she and her staff answered all questions when asked. Emily came to Mississippi to take my deposition. That kind of dedication and follow-through says everything about this firm.”
L.W. | Personal Injury Case | Google 5-Star Review
“Donna MacKenzie was absolutely great. She was always accessible when I had questions. Every person I spoke with at the office was so helpful. Michelle Malley went above and beyond to help me! If you need caring attorneys in a difficult situation, do not hesitate to call! They will get the job done and they are very experienced. I highly recommend them and appreciate everyone involved with my case!”
S.R. | Personal Injury Case | Google 5-Star Review
“Emily Peacock was absolutely phenomenal in her handling of my case. She thoroughly explained step by step exactly what was/would be happening. She made certain I understood every step. She was my rock through this hard journey. She fought for me when I felt like nobody was even listening to me. Her assistant Callie was so warm and compassionate in her handling of me as a person in general, not just a client. THANK YOU, EMILY & CALLIE. Emily is rockstar quality and I would recommend her to anyone in need of this kind of service.”
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How Do Personal Injury Client Reviews Help Someone Find the Right Michigan Attorney?
Personal injury law covers a broad range of situations, and the type of negligence involved shapes nearly every aspect of a case. The evidence needed to prove a slip and fall on an icy sidewalk is different from the evidence needed to establish that a dog owner was negligent, that a product was defectively designed, or that an employer failed to maintain a safe worksite.
Because of that variety, reviews that describe the specific nature of a case, not just the outcome, tend to be the most useful when researching firms. A prospective client who was injured in a pedestrian accident benefits from reading how the firm handled a similar matter, not just how it handled cases in general.
Across all personal injury case types, the qualities that tend to matter most based on client accounts include:
- Did the firm return calls promptly and keep the client informed throughout the case, including during slow periods when little appears to be happening on the surface?
- Did the attorneys and staff move quickly to gather evidence before it disappeared, including photographs, surveillance footage, incident reports, and witness statements?
- Honesty about case value. Did the firm provide a realistic assessment of what the case was worth and why, rather than inflating expectations to win the client’s business?
- Willingness to negotiate hard. Did the firm push back when an insurance company made an inadequate settlement offer rather than accepting the first number on the table?
- Trial readiness. Insurance carriers track which firms try cases and which settle everything. Did the firm approach the case in a way that demonstrated genuine trial preparation?
At OMP, the majority of our clients are referred by other attorneys, a signal that our dedicated personal injury attorneys have earned recognition among peers in the legal community for the quality of their representation across all practice areas, including personal injury.
What Has Olsman MacKenzie Peacock Recovered for Personal Injury Clients in Michigan?
The following settlements represent recoveries we have obtained for clients injured in circumstances beyond car accidents, nursing home neglect, medical malpractice, and wrongful death. Each reflects a different category of personal injury claim the firm has handled on behalf of Michigan residents.
$2,550,000 – Award for a 55-year-old woman who was struck by a snow plow in a gas station parking lot, resulting in severe reflex sympathetic dystrophy (RSD), a permanently disabling pain condition.
$1,344,621Settlement against a drug testing company that produced false positive test results due to substantial quality control failures, causing serious harm to the client.
$900,000Arbitration award for a 71-year-old individual who sustained a severe ankle fracture and a rotator cuff injury requiring shoulder replacement surgery after being struck while in a crosswalk by a vehicle operated by a Michigan-based company.
$230,000Settlement for a client who suffered second- to third-degree chemical burns to the scalp that became infected, required nine surgical debridements, and resulted in permanent hair loss over a large area.
$182,500Settlement for a 53-year-old woman who sustained a severe ankle fracture in the parking lot of a commercial building after a snow plow contractor failed to salt the lot following an early-season snowfall.
$100,000Policy-limit settlement against a homeowner’s insurer for a dog owner whose dog attacked and bit a child.
Past results are not a guarantee of future outcomes. Every case is different and results will depend on the specific facts and circumstances of each individual matter. The amounts above represent settlements and awards obtained on behalf of those specific clients.
What Types of Personal Injury Cases Does Olsman MacKenzie Peacock Handle in Michigan?
As personal injury lawyers with decades of experience, we handle personal injury cases across a wide range of circumstances. Beyond the dedicated practice areas of car and truck accidents, nursing home neglect, medical malpractice, and wrongful death, the firm regularly represents individuals injured in the following situations:
- Slip and fall and trip and fall. Injuries caused by wet floors, unsalted walkways, uneven surfaces, broken stairs, or other hazardous conditions on someone else’s property. A 2023 Michigan Supreme Court ruling in Kandil-Elsayed overturned the longstanding ‘open and obvious’ defense that had shielded property owners for over two decades. More claims may now proceed that would previously have been dismissed.
- Premises liability. Injuries occurring on residential or commercial property due to inadequate maintenance, poor lighting, lack of security, falling objects, or unsafe structural conditions.
- Dog bites and animal attacks. Michigan’s dog bite statute imposes strict liability on owners in most circumstances, meaning a bite victim does not need to prove the owner knew the dog was dangerous.
- Dangerous and defective products. Injuries caused by products that were defectively designed, improperly manufactured, or placed on the market without adequate safety warnings.
- Pedestrian accidents and bicycle wrecks. Injuries sustained by those on foot or riding when struck by a negligent driver.
- Workplace and construction site injuries. Injuries caused by unsafe working conditions, equipment failures, or third-party negligence on a job site, separate from any workers’ compensation claim.
Each of these case types presents its own legal standards, evidence requirements, and potential defendants. The right attorney for a personal injury case is one who has handled the specific type of claim at issue, not simply personal injury cases in general.
What Should Someone Look for in Personal Injury Attorney Reviews Before Hiring in Michigan?
The volume of reviews a firm has accumulated matters less than the specificity of those reviews. A firm with dozens of five-star ratings but no detail behind them tells a prospective client very little about what representation will actually look like.
When reading personal injury attorney reviews in Michigan, the most informative accounts tend to describe:
- Whether the attorney took the time to understand the specific facts of the injury, including how it happened, what property or product was involved, and what the long-term physical and financial impact has been
- Whether the firm investigated the case thoroughly before any settlement discussions began, including obtaining evidence that might disappear quickly, such as surveillance footage, maintenance logs, or product recall records
- Whether the client understood at each stage what was happening and why, including the rationale behind any settlement recommendation
- Whether the firm pushed back when an insurance company or defendant denied liability or offered an amount that did not reflect the full scope of the injury
- Whether the staff, including paralegals and support personnel, treated the client with genuine care and responded to questions without delay
Our clients frequently mention specific staff members by name, including attorneys, nurses, paralegals, and administrative assistants. That specificity is a meaningful indicator that our firm operates as a cohesive team in which each role is taken seriously, not only the lead attorney.
Why Do Michigan Clients Choose Olsman MacKenzie Peacock for Personal Injury Cases?
The reviews on this page reflect a firm where clients feel known rather than processed. Multiple reviewers describe the experience of returning a call the same day, of an attorney traveling to another state to take a deposition, of a paralegal remembering the details of a case months into the process. These are not accidental outcomes; they reflect a deliberate approach to client service that we have maintained across more than five decades of practice.
Our firm brings a distinctive resource to personal injury cases that most firms do not have, registered nurses on staff who work alongside our personal injury attorneys to review medical records, assess the long-term implications of serious injuries, and help communicate the full scope of harm in terms that resonate with insurance adjusters, mediators, and juries.
OMP serves clients across Michigan from offices in Berkley, Lapeer, and Battle Creek. We represent personal injury victims on a contingency fee basis, meaning no attorney fees are owed unless and until the firm obtains a recovery on the client’s behalf. Initial consultations are free and carry no obligation.
Contact Olsman MacKenzie Peacock TodayFree Consultation | 1-800-366-8653
Berkley Office: 2684 West Eleven Mile, Berkley, Michigan 48072 | 248-591-2300
Lapeer Office: 350 North Court Street, Suite 209, Lapeer, Michigan 48446 | 810-667-9500
Battle Creek: 269-963-0375
The information on this page is provided for general informational purposes and does not constitute legal advice. Contacting OMP or submitting a contact form does not create an attorney-client relationship. Past results are not a guarantee of future outcomes.