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Resources for Nursing Home Residents and Families

As part of our nursing home abuse and negligence practice, we are committed to stopping all forms of abuse, neglect, and poor treatment of those in nursing homes and long-term care facilities.  The following sections provide additional information about nursing home and groups.

Advocacy Organizations

Citizens for Better Care

Citizens for Better Care is an independent, non-profit organization that provides information and advocacy to enhance the self-determination and well-being of long term care residents in Michigan.

The National Consumer Voice for Quality Long-Term Care

Formerly the National Citizens’ Coalition for Nursing Home Reform, NCCNHR is a national nonprofit organization of consumers and advocates who work to achieve quality for people with long-term care needs.

Reporting Abuse & Neglect

Michigan Department of Community Health Bureau of Health Systems / Complaint Investigation Unit

The Complaint Investigation Unit within the Bureau of Health Systems (BHS) receives and processes consumer complaints against nursing homes.

Michigan Bureau of Adult & Child Licensing

The Michigan Bureau of Adult & Child Licensing receives and processes consumer complaints against adult foster care homes, homes for aged, and licensed assisted living facilities.

 

Michigan Protection & Advocacy Service (MPAS)

MPAS can tell you who you should call to report abuse/neglect, help you file a complaint, or investigate an abuse/neglect allegation. Call: 1-800-288-5923 or 517-487-1755.

Department of Attorney General

The Attorney General investigates elder abuse and Medicaid fraud. Call: 1-800-242-2873 or file a complaint online by clicking on the link above.

Nursing Home Residents Bill of Rights

Under federal regulations, all nursing homes are required by law to have written policies called the Nursing Home Resident’s Bill of Rights, which describe the rights of the residents.  Nursing homes are required by law to make these policies available to any resident who requests them.  Click on the link above for an outline of the rights of Michigan nursing home residents.